FAQ

Welcome to the TIMABIER LLC FAQ page.

Below are answers to frequently asked questions about our furniture and smart home products (Curtain, TV Cabinet, Wardrobe, Automatic Sweeping, Air Purifier, etc.).

1. What products does TIMABIER LLC sell?

TIMABIER LLC primarily offers:

Curtain (curtains)

TV Cabinet (TV cabinet)

Wardrobe (wardrobe)

Automatic Sweeping (smart vacuum cleaner)

Air Purifier (air purifier)

And other modern home and smart living products.

2. Do you offer international shipping?

No.

3. How long does it take to ship after placing an order?

Generally:

Orders will be processed within 1–3 business days after payment confirmation.

Shipping time may vary depending on stock, holidays, or logistics conditions.

Please refer to your order notification for specific logistics information.

4. How can I check my order status?

After your order is shipped, you will receive an email notification containing tracking information.

You can also contact customer service for order progress updates.

5. What payment methods are supported?

We support secure payment methods offered by the platform, such as:

Credit Card
Debit Card
Other online payment methods

Specific payment options are subject to the display on the checkout page.

6. Will there be automatic renewal or duplicate charges?

No.

All TIMABIER LLC products are one-time purchases.

Customers only need to pay once for the current order. We will not charge for:

Automatic renewal
Subscription fees
Monthly or annual fees

No subsequent charges will occur unless the customer places another order.

7. Are the products covered by warranty?

Some products offer limited warranty service.

Please refer to the product page for specific warranty periods and coverage or contact customer service for confirmation.

8. What should I do if I receive damaged goods?

If the goods are damaged during transportation, please:

Keep the product and packaging

Take relevant photos

Contact customer service as soon as possible

We will assist you with returns, exchanges, or replacements.

9. Can I return or get a refund?

If the product has quality problems or meets the return conditions, customers can apply for after-sales service within the specified time.

Returns are not possible in the following situations:

Damage caused by human error

Used or installed

Exceeding the after-sales period

Affecting resale

Please refer to the return and refund policy for specific policies.

10. Do I need to assemble the product myself?

Some furniture products may require simple assembly.

Products usually come with assembly instructions and necessary accessories.

Thank you for your support and trust in TIMABIER LLC.