Return Policy
Welcome to TIMABIER LLC.
We are committed to providing our customers with high-quality furniture and smart home products, including Curtain, TV Cabinet, Wardrobe, Automatic Sweeping, Air Purifier, and more.
To ensure a smooth shopping experience, we offer a fair and transparent return and refund policy.
1. Return Period
Customers can apply for a return or refund within 30 days of receiving the goods.
Return requests submitted after the specified period may not be accepted.
2. Return Policy for Opened Goods
TIMABIER LLC supports returns after opening.
Even if the goods have been opened, customers can still apply for a return if the following conditions are met:
The goods have not been intentionally damaged.
The goods function normally.
All accessories are complete.
The goods do not affect resale.
Valid order information is provided.
We want our customers to shop with confidence and experience our products with peace of mind.
3. Returnable Items
Returns are permitted in the following situations:
Product has quality issues
Product damaged during shipping
Incorrect product received
Product significantly different from order description
Customer dissatisfaction with the product (meets return conditions)
4. Non-Returnable Items
Returns may not be supported in the following situations:
Human-caused damage
Missing essential accessories
Severe signs of use
Exceeding the return period
Purchased from channels other than official TIMABIER LLC channels
5. Refund Policy
Refunds will be processed upon receipt and inspection of the returned goods.
Refunds are typically returned to the customer's original payment account.
The exact arrival time may vary depending on:
Bank processing speed
Payment platform
Credit card institution
6. Return Shipping Costs
If the return is due to product quality issues or incorrect delivery, TIMABIER LLC will cover the return shipping costs.
If the return is due to personal reasons, the customer may be responsible for the return shipping costs.
Please contact customer service for confirmation.
7. Return Process
Please follow these steps to apply for a return:
Contact Customer Service to submit a return request
Provide your order number and a description of the problem
Obtain return confirmation and return address
Send the item back to the designated address
Refund will be arranged after warehouse inspection
8. Return Address and Contact Us
Address: 1646 San Ysidro Dr Beverly Hills, CA 90210
Email: lindadahan1@timabierllc.shop
Phone: (747) 499-2268
9. Special Notes
For large furniture products (such as TV Cabinet, Wardrobe, etc.), the following may be required:
Special logistics arrangements
Pick-up service
Return in batches
Customer service will assist customers in completing the relevant procedures.
10. Policy Updates
TIMABIER LLC reserves the right to adjust this return policy according to business needs.
The updated policy will take effect after being published on the website.
Thank you for your support and trust in TIMABIER LLC.